Vladivostok [Russia], September 2: “Russia – India: Developing Technological Partnerships to Enhance Business Sustainability” – this was the name of the expert dialogue held by Sber at the XI Eastern Economic Forum. The discussion was moderated by Alexander Vedyakhin, First Deputy Chairman of the Management Board of Sberbank.

Participants discussed mutual investments, logistics, human resources, prospects for cooperation in IT, pharmaceuticals, and industry, as well as new projects capable of enhancing business sustainability in both countries.

Opening the discussion, Alexander Vedyakhin presented data from a study by the Observer Research Foundation (ORF) on the attitudes of young Indians toward various countries.

Alexander Vedyakhin, First Deputy Chairman of the Management Board of Sberbank:

“Russia ranked first in satisfaction with the state of bilateral relations – 72%. For comparison: Japan has 69%, the US – 56%, and China – only 31%. And what’s even more important – the same 72% of young Indians consider our country a likely leading partner for the next 10 years. This is higher than the US (61%) and even Japan and Australia. But the key point is not the percentages themselves, but their stability. A year ago it was 73% – almost the same figure, whereas satisfaction with relations with the US plummeted from 86% to 56%. The study’s authors directly state: the Russian-Indian partnership is perceived as a stable and ongoing dialogue. But this data is not just a reason for pride. We have strong reputational capital among India’s urban educated youth – but by itself, it does not define sectoral priorities. It needs to be translated into everyday things: Russian goods on Indian shelves, joint workplaces, convenient travel, and clear business projects”.

Alexander Vedyakhin also noted that the signing of a new investment agreement between Russia and India would provide investors with additional guarantees and serve as a driver for further growth in mutual investments.

Alexander Vedyakhin, First Deputy Chairman of the Management Board of Sberbank:

“Currently, Russia’s share in India’s total investment volume is less than 1%. However, it would be incorrect to say there is no momentum. The growth in investor interest in real estate is particularly noticeable. According to Colliers India, in the first half of 2026, the volume of institutional investments reached $4.5 billion, increasing by 50% year-on-year and reaching a record high. Office real estate became the largest destination for capital, attracting over 40% of all investments. Sber is one of such investors. We are consistently expanding our presence in India, including in real estate. Not long ago, we acquired two business centers in New Delhi. The project will be completed in 2028 and will create a new infrastructural foundation for Russian business presence in India”.

Igor Levitin, Advisor to the President of the Russian Federation and Special Representative of the President for International Cooperation in Transport, spoke about changes in Russian-Indian relations over the past year. The speaker emphasized that Russia continues to supply oil to India, while India has begun supplying gasoline to Russia. The largest volume of cargo today is mineral fertilizers – 6.5 million tons, which helps reduce the existing trade imbalance.

Ashish Kumar Chauhan, CEO of the National Stock Exchange of India, noted that India is currently the world’s fastest-growing major economy, with its market capitalization exceeding $2 trillion and growth of 31% in the first half of the year. Key drivers include the growth of the middle class (from 16 to 130 million investors during Prime Minister Modi’s tenure) and the mobile revolution, which has made investments accessible. India invests 30% of its GDP into itself. The speaker specifically highlighted the launch of the first joint investment index for retail investors, developed by Sber and the State Bank of India, confirming the close cooperation between the financial institutions of the two countries.

Vitaly Altabaev, First Deputy Minister of the Russian Federation for the Development of the Far East and the Arctic, reported that trade turnover between the Far East and India grew by 50% over the past year. He also announced the creation of an innovation and technology center on Russky Island, the first building of which has already been constructed and launched. The platform is focused on areas where India is traditionally strong: biotechnology, pharmaceuticals, and IT.

Ajay Sahai, CEO of the Federation of Indian Export Organisations (FIEO), noted that potential and opportunities are different things, and exports do not grow on their own. India’s share in Russian imports is currently less than 2%, but the goal is to reach $100 billion by 2030. To achieve this, systemic issues need to be addressed: logistics, delivery times, common standards, and market access. Since 2026, volumes have begun to grow, but reaching a new level requires joint work across all areas.

Discussion participants answered the question: “Which sectors are expected to see the most dynamic growth in Indian exports to Russia?” The most popular answers were: machinery, fruits, pharmaceuticals, tea, IT, and chemicals.

Ivan Nosov, CEO of SberIndia, commented on the survey results. According to him, if 2-3 years ago the main imports from India were tea and rice, today the picture is changing. There is a SberIndia Business Development project that selects Indian suppliers to meet the needs of Russian businesses: over 8 months of 2026, the total turnover of successful SME deals exceeded the entire 2025 figure by almost 11 times. Supplies of machinery, electronics, industrial equipment, automotive components, and batteries are growing. In the textile sector, technical textiles for industry and medicine are becoming a driver. Traditional goods – tea and rice – are not going anywhere, but specialized machinery, chemicals, electronics, and equipment are the items that will provide multiple-fold growth in the coming years. Diversification is happening on all fronts, and this inspires real optimism.

Participants then answered the mirror question: “What will drive Russian exports to India?” Leading positions were taken by machinery, copper, food products, oil, and fertilizers.

Pyotr Zaselsky, Chairman of the Management Board of JSC Roseximbank (part of the Russian Export Center), noted that the structure of Russian exports to India still has a bias – almost 90% is raw materials and energy. However, he highlighted four areas for strong development: machinery, food products, fertilizers, and copper. To promote non-resource exports, the first “Made in Russia” pavilion – an information and tasting venue where contracts can be signed – opened in Mumbai. Already, 37 Russian companies have become residents. The idea of allocating a separate “Made in Russia” shelf in Indian retail chains and developing online trade through a national online store is also being explored.

Vladimir Padalko, Vice-President of the Russian Chamber of Commerce and Industry, thanked the SberIndia team for their contribution to the development of trade relations. He highly appreciated the potential of small and medium-sized businesses and spoke about the Indian Culture Festival held in Moscow, which was attended by a record number of guests.

Alexander Basansky, head of the Arbat Group from Magadan, shared his experience of cooperation with Indian partners, noting their reliability and friendliness. The company is actively developing procurement of heavy machinery and chemicals and also sees great potential in exporting Magadan gold to India.

Vikram Punia, President of the Pharmasyntez Group of Companies, spoke about the future of pharmaceutical cooperation. Over the past 15 years, the Russian pharmaceutical industry has made a huge leap forward: hundreds of factories have been built, and billions of rubles have been invested. The production capacity of Pharmasyntez alone already exceeds the entire volume of pharmaceutical imports from India. However, cooperation is not closing down but shifting to new areas: the development of innovative drugs (an agreement has been signed with an Indian company for a new antibiotic, with production scheduled for 2027) and the production of active pharmaceutical ingredients.

Representatives of the SberIndia office also joined the discussion: President of Cosmos Group Anil Agarwal, President of the Indian Chamber of International Business (ICIB) Manpreet Singh, and Head of Cadila Pharma Raj Pranksh Vyas. Participants noted significant progress in payment speed: transfers from Russia to India are completed within a few days, while inter-corporate transactions are almost instantaneous.

The next topic of discussion was labor resources.

Alexander Vedyakhin, First Deputy Chairman of the Management Board of Sberbank:

“The labor shortage in Russia by 2030 is estimated at 3 million people. Just this year, Sber brought over 40,000 workers from India. In the summer of 2026, together with our partners, we launched a turnkey recruitment platform: from application to employee onboarding in a single digital circuit. A full package of services has been created for migrants: payroll cards, SIM cards, medical programs, biometrics, and fast money transfers. Over the past 12 months, the number of Indian users of money transfers has grown by 90%, and payroll clients from India – by 35%.”

Kirill Kravchenko, Member of the Management Board of Gazpromneft, confirmed that the company plans to sign a cooperation agreement with Sber on a platform for importing labor from India. He noted that the joint project complements existing initiatives, including the “Professional 4.0” platform for temporary employment, and there are already specific cases of attracting Indian specialists to the production of needle coke and the development of IT platforms.

Logistics became the final topic of the discussion. Alexander Kakhidze, General Director of FinInvest LLC, spoke about the “dry port” project. Igor Levitin added that 75% of India’s imports go through the Black Sea, making the diversification of routes, especially through the Far East, extremely important. He suggested that Sber act as a coordinator for joint logistics ventures.

Summing up, Alexander Vedyakhin thanked the participants for their contribution to the development of relations between India and Russia and reminded that as early as next week, issues of Indian-Russian cooperation will be discussed at the highest level at the BRICS summit and at Innoprom in Delhi.

Bengaluru (Karnataka) [India], June 20: As automation gains traction in today’s fast-changing business landscape, businesses are looking into more creative customer engagement strategies to boost their operational efficiency. In this, Bengaluru-based customer communication platform MCUBE is performing astoundingly across the various industries with its AI-based solutions.

Founded in 2006, MCUBE has augmented with multiple organizations managing business communications through cloud telephony, call management, and customer engagement solutions. Led by Founders Rajarshi Mukherjee, Ajay Jagtap, and Tapan Chatterjee, the company serves businesses across healthcare, education, real estate, financial services, e-commerce, logistics, and other customer-focused industries.

The company launched its AI Voice Bot and Post Call Analysis solution to facilitate repetitive customer interactions through automation and provide actionable insights from customer conversations. “Conversations are the cornerstone of the business, but scale and routine can dilute their value. Our approach is to let technology carry the operational load, creating more space for people to make decisions by analyzing vast amounts of data in real time, forecast the trends, predict the outcomes, & respond to market changes with greater speed. Our Voice Bot & Call audit platform is built on this principle, augmenting human capability rather than replacing it, enabling people and technology to perform at their best together. The future belongs to businesses that combine the speed and scale of AI with the judgment, creativity, and empathy that only people can provide”, commented Ajay Jagtap, Director of sales and marketing.

MCUBE’s proven expertise across customer communications has been beneficial in developing AI capabilities that solve real-life business challenges, rather than automated use cases. The company will keep investing in its AI capabilities to meet the changing expectations of customers and communication technologies.

About MCUBE

MCUBE offers cloud telephony and customer communication platform solutions to businesses, enabling them to handle customer interactions via voice, messaging, automation, and AI-powered tools, based out of Bengaluru. The company has been helping organizations since 2006 to enhance customer engagement, optimize business processes, and boost business growth by providing technology-enabled communication solutions.

In the fast-paced world of digital billing and accounting, BillClap has emerged as a transformative force, empowering businesses across India to simplify and enhance their operations. With rapid expansion, a growing customer base, and a strengthened leadership team, BillClap is reshaping how businesses manage their finances.

10x Growth in Customer Base

In just six months, BillClap has witnessed a staggering tenfold increase in its customer base. This phenomenal growth underscores the platform’s ability to address the unique challenges of small and medium businesses (SMBs) with its intuitive and versatile billing and accounting solutions.

Expanding Across India: Building Local Connections

BillClap’s strategic offline expansion is making it more accessible to businesses nationwide. With a presence in 10 major cities, including Mumbai, Kolkata, Bangalore, Pune, and Surat, and partnerships in 15 more, BillClap is ensuring that businesses everywhere benefit from local support and a personalized experience.

Customizable Billing Solutions for Diverse Needs

One of BillClap’s standout features is its customizable billing options. Businesses can now create invoices tailored to their requirements, with formats ranging from A4 and A5 to compact 2-inch and 3-inch receipts. This flexibility caters to the diverse needs of industries like retail, manufacturing, and logistics.

Free Android App: Empowering SMBs

Demonstrating its commitment to democratizing business tools, BillClap has made its Android app free for all users. By removing cost barriers, the platform enables SMBs to access advanced billing features, empowering them to grow and compete effectively in their respective industries.

Growing Team: FOS Expansion

To ensure seamless support for its customers, BillClap has expanded its Field Operations and Sales (FOS) team to over 50 members. This dedicated team is pivotal in delivering on-ground assistance, strengthening relationships, and ensuring customer satisfaction.

Leadership Reinforcement: Amit Choudhary Joins the Team

A significant driver of BillClap’s success is its visionary leadership. The company recently welcomed Amit Choudhary, the former National Sales Head at VyaparApp, to its leadership team. Known for his expertise in building high-performing sales networks and driving operational excellence, Amit’s addition signals a renewed focus on scaling BillClap’s outreach and delivering unparalleled value to its customers.

Redefining Business Management in India

BillClap is not just a billing platform; it’s a growth partner for businesses across India. With a customer-centric approach, innovative solutions, and a strengthened leadership team, the company is setting new standards in the digital billing and accounting space.

Reflecting on the company’s journey, Gaurav Gupta, Founder & CEO of BillClap, shared, “At BillClap, our mission is to simplify business management for SMBs across India. By providing user-friendly, customizable, and cost-effective solutions, we aim to empower businesses to thrive in a competitive landscape.”

As BillClap continues to expand its reach and innovate its offerings, it is leading the way in transforming how businesses operate–one invoice at a time.

Check out the website – www.billclap.com

Bengaluru (Karnataka) [India]: Hutech Solutions, an Innovative IT Product Engineering and Services Company known for its expertise in e-commerce, logistics, supply chain, and advanced technologies including AI, IoT, and Cloud Computing, is excited to announce a strategic partnership with XOOTS, a forward-thinking company dedicated to transforming talent recruitment and enhancing Team productivity using the power of Generative AI. This collaboration is set to deliver pioneering AI-driven solutions for various business domains to propel our customers’ success.

The objective of our Partnership:

Hutech Solutions and XOOTS Announce a Strategic Partnership to leverage each other’s leadership and expertise in cutting-edge technologies using AI for eCommerce, Supply-chain, Logistics, AI-powered talent Recruitment and Team Productivity, among others. Together, we bring superior value propositions to our customers, building on our leadership teams’ long-term associations and success in the industry.

As part of this strategic partnership, Alex Alexander, CEO of XOOTS, will now be an Advisor to Hutech Solutions.

From the CEO of Hutech Solutions:

“It gives me immense pleasure to collaborate once again with a former colleague and a visionary leader at XOOTS,” said Pravat Ranjan Rana, CEO of Hutech Solutions. “This partnership is a testament to our shared commitment to leveraging technology for sustainable growth and innovation in the e-commerce, Logistics, and Supply-chain domains, leveraging AI. By combining our strengths, Hutech Solutions, and XOOTS are poised to introduce AI-driven solutions that are not only innovative but also at the same time leveraging our deep industry experience. Together, we aim to transform the e-commerce and logistics landscape, offering our clients cutting-edge solutions that will drive their success in the AI era.”

The partnership holds particular significance due to the personal and professional bonds between the leadership teams of Hutech Solutions and XOOTS, who previously collaborated on building multi-billion dollar IT solutions across the globe.

From the CEO of XOOTS:

“I am thrilled to announce the exciting new partnership and collaboration with Hutech Solutions,” said Alex Alexander, CEO of XOOTS. This partnership holds a special significance for me, as the leadership team at Hutech and I were former colleagues at Walmart between 2012 and 2015.

Under Pravat Ranjan Rana’s leadership and the collective efforts of the entire Hutech Solutions team, the company has achieved remarkable success. Their innovative solutions offer unparalleled capabilities for SMEs across various sectors and markets.

I am enthusiastic about the prospect of reuniting with the Hutech leadership in this new chapter of growth and success. Together, I am confident that our collaboration will bring innovative solutions and value to our clients and contribute to the success of both companies.

For more information about Hutech Solutions and XOOTS, please visit https://hutechsolutions.com/ and https://www.xoots.biz/ respectively.

Hutech Solutions

Hutech Solutions is a team of technology experts specializing in digital product development, having offices in Bengaluru and Pune, India. Our services are designed to support business growth and encompass consulting, design, development, support, and software maintenance. The company provides a comprehensive range of software development services that cover a diverse spectrum of areas, such as IoT, Cloud Solutions, data analytics and reporting, AI/ML, Blockchain, etc., specifically in eCommerce, Logistics, and supply-chain domains.

For more information, please visit: www.hutechsolutions.com

XOOTS

XOOTS is an innovative AI Tech Startup based in Bologna, Italy. XOOTS leverages the power of Generative AI to transform the recruitment of product and tech talent, ushering in a new era of talent selection and technology team creation. XOOTS is redefining the traditional approach to talent recruitment and how businesses build products, using TALENT-X.

TALENT-X empowers businesses to swiftly secure top-quality talent, expediting software development. In a landscape where Generative AI has exposed outdated recruitment norms, TALENT-X leverages its capabilities to disrupt and transform talent acquisition. XOOTS as a pioneering member of the European DIGITAL SME Alliance (https://www.digitalsme.eu/) will be featured at the largest AI event in Italy in April.

XOOTS is on a mission to transform technical talent recruitment and unlock the potential of product and tech teams by harnessing the power of data and Generative AI. Central to XOOTS’s mission is the commitment to enhancing the productivity of product and tech talent, providing a critical edge in today’s fiercely competitive business landscape. In an era where rapid software development defines market leadership, this advantage proves invaluable to businesses of all sizes. For more information, please visit: https://www.xoots.biz/

XOOTS focus on AI has paved the way to become an Associate Partner of the European Artificial Intelligence Skills Alliance and collaborate with ARISA – AI Skills. ARISA is an EU-funded project which aims to bring more AI skills to the European market. As an Associated Partner of ARISA, XOOTS will contribute to the project’s collective effort to ensure the availability of quality AI skills and reduce skills gaps and mismatches in Europe. For more information about ARISA Associate Partners, go to: https://aiskills.eu/the-alliance/.